Terms & Conditions
Welcome to KLOE Lighting. By accessing or using our website, you agree to be bound by the following Terms and Conditions. These terms apply to all visitors, users, and others who interact with KLOE Lighting's online store and services. Please review these terms carefully before proceeding.
1. Acceptance of terms
By visiting our website or purchasing products from KLOE Lighting, you agree to these Terms and Conditions. We reserve the right to modify, update, or replace any part of these terms at any time, with changes effective immediately upon posting. Continued use of our website after such updates indicates your acceptance of the revised Terms.
2. Eligibility
To use this website, you must be at least 16 years old. If you are under 16, please obtain permission from a parent or guardian before accessing our site or services. KLOE Lighting reserves the right to refuse service, cancel accounts, and modify or remove content at our discretion.
3. Online store policies
When using our online store, you confirm that:
- You are of legal age in your jurisdiction or have received consent from a parent or guardian.
- You will not use our products for unlawful purposes or in violation of local laws.
- You will not transmit harmful code, viruses, or malware through our site.
4. Ownership of content
All content on this website is the property of KLOE Lighting. Unauthorized copying, duplication, sale, resale, or exploitation of any part of the Service is prohibited without express written consent from KLOE Lighting.
5. Information accuracy and timeliness
While we aim to provide accurate and current information, KLOE Lighting does not guarantee the completeness, reliability, or timeliness of any content on the site. Information provided is for general guidance only and should not be relied upon as the sole basis for making decisions.
6. Payment and security
We take reasonable precautions to secure your payment information. All credit card details are encrypted during transmission to protect your transactions. However, please be aware that internet transmissions are not entirely secure.
7. Disclaimer of warranties
All products and services are provided "as is," without warranties of any kind, unless otherwise specified. KLOE Lighting disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
8. Limitation of liability
KLOE Lighting will not be liable for any direct, indirect, incidental, special, or consequential damages resulting from your use of our website or services, including but not limited to loss of data or profits.
9. Governing law
These Terms and Conditions are governed by the laws of the jurisdiction in which KLOE Lighting operates. Any disputes arising from your use of the website or services will be resolved under the applicable laws.
10. Pricing and service changes
Prices for KLOE Lighting products may change without notice. We reserve the right to update, modify, or discontinue products or services at any time and are not liable for any changes, price adjustments, or suspension of services.
11. Product availability and descriptions
Our products are available exclusively online and may have limited quantities. We strive to provide accurate product descriptions; however, colors may vary slightly due to screen settings. Product descriptions, availability, and terms are subject to change without notice. For return and exchange information, please refer to our Return Policy.
12. Order accuracy and account information
To ensure order accuracy, KLOE Lighting reserves the right to limit or cancel orders, including those placed with the same account or shipping information. Changes to orders will be communicated via the contact information provided. By purchasing, you agree to provide accurate account details and update any changes to contact or payment information promptly.
13. Third-party services and tools
We may offer access to third-party tools or services, provided "as is," without warranties. KLOE Lighting is not liable for issues resulting from their use, and usage is at your discretion. We recommend reviewing any third-party terms before use.
14. Links to third-party sites
Our website may include links to third-party sites for additional resources or convenience. KLOE Lighting is not responsible for the content, accuracy, or practices of these external sites. Transactions with third-party sites are at your own risk, and we advise reviewing their terms and policies.
15. User comments and feedback
By submitting comments or feedback, you grant KLOE Lighting the right to use, edit, and publish this content without obligation. While we are not responsible for monitoring comments, we reserve the right to remove content that is offensive, unlawful, or objectionable.
16. Personal information
Your submission of personal information on our site is governed by our Privacy Policy.
17. Errors and inaccuracies
Occasionally, there may be typographical errors or inaccuracies on our website regarding product descriptions, pricing, or availability. We reserve the right to correct such errors and update or cancel orders if necessary. KLOE Lighting is not obligated to update site information, except as required by law.
18. Prohibited uses
You agree not to use our website for illegal or prohibited purposes, including but not limited to:
- Violating any law
- Infringing on intellectual property rights
- Transmitting harmful or malicious content
- Spamming or phishing
- Collecting or tracking others' personal information
Violations may result in termination of access to our site.
19. Disclaimer of warranties and limitation of liability
KLOE Lighting provides its products and services "as is" without warranty. We do not guarantee that our site or services will be uninterrupted or error-free. Liability is limited to the fullest extent permitted by law, and KLOE Lighting is not responsible for any direct or indirect damages arising from your use of our products or services.
20. Indemnification
You agree to indemnify and hold KLOE Lighting and its affiliates harmless from any claims or damages arising from your breach of these Terms, including legal fees.
21. Severability
If any provision of these Terms is found to be unlawful or unenforceable, it will remain effective to the extent allowed by law, without affecting the validity of other provisions.
22. Termination
These Terms apply until terminated by either you or KLOE Lighting. You may terminate by notifying us or ceasing to use our Services. We reserve the right to terminate your access without notice if you breach any term, with any outstanding obligations remaining valid until the termination date.
23. Entire Agreement
These Terms, along with additional policies on our website, constitute the entire agreement between you and KLOE Lighting. Previous agreements, proposals, or communications are superseded by this document.
24. Updates to Terms
KLOE Lighting may update these Terms at its discretion. You are encouraged to review them regularly. Continued use of our website implies acceptance of any updates.
25. Sales tax
Sales tax is applied according to the laws of the shipping destination.
26. Liability disclaimer
KLOE Lighting is not liable for indirect, special, or incidental damages, including lost profits or replacement costs, arising from the use or inability to use our site or products.
27. Customs charges
KLOE Lighting will cover 20% of customs or brokerage fees for orders shipped to the United States and select European countries. Please confirm eligibility with our team if needed.
28. Promotions
Only one discount code can be applied per order. Occasionally, we offer gifts for orders over a certain value, with each customer eligible for one gift per promotional period.
29. Pricing accuracy
While we strive for pricing accuracy, occasional errors may occur. If identified, we will notify you and allow you to proceed with the corrected price or cancel your order. KLOE Lighting reserves the right to correct any site inaccuracies.
30. Order cancellations
Orders that have not shipped may be canceled within 2 days of confirmation. Special or customized orders may incur a 25% cancellation fee. Shipped orders cannot be canceled, and return shipping costs are the customer’s responsibility.
31. Voltage compatibility
Certain KLOE Lighting products indicate 220V and are safe to use with 110V U.S. voltage. Please contact us for voltage-related inquiries.
For any questions regarding these Terms and Conditions, please contact us through our website’s support page.